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	<title>YDOP &#187; knowledge management</title>
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		<title>Resource Friday &#8211; August 13, 2010</title>
		<link>http://ydop.com/resource-friday-august-13-2010/</link>
		<comments>http://ydop.com/resource-friday-august-13-2010/#comments</comments>
		<pubDate>Mon, 16 Aug 2010 13:49:52 +0000</pubDate>
		<dc:creator>Jeff Burkholder</dc:creator>
				<category><![CDATA[Resource Friday]]></category>
		<category><![CDATA[barcamp]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[Google Docs]]></category>
		<category><![CDATA[knowledge management]]></category>
		<category><![CDATA[menus]]></category>
		<category><![CDATA[MySpace]]></category>
		<category><![CDATA[navigation]]></category>
		<category><![CDATA[productivity]]></category>
		<category><![CDATA[project management]]></category>
		<category><![CDATA[social media monitoring]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[unconference]]></category>
		<category><![CDATA[website design]]></category>

		<guid isPermaLink="false">http://ydop.com/?p=1289</guid>
		<description><![CDATA[Designing, Keeping Tabs on the Conversation, Motivating, and More! The weather may be gray and dreary outside, but the pizza was hot and the topics were bright inside the offices of YDOP! Actually, we have no idea how a topic can be &#8220;bright&#8221;, but it sure sounded like a good segue, didn&#8217;t it? Would you [...]]]></description>
			<content:encoded><![CDATA[<h2>Designing, Keeping Tabs on the Conversation, Motivating, and More!</h2>
<p><img class="alignleft size-full wp-image-903" title="Resource Friday" src="http://ydop.com/wp-content/uploads/2010/04/resource-friday-ydop.jpg" alt="Resource Friday at YDOP Internet Marketing" width="150" height="75" />The weather may be gray and dreary outside, but the pizza was hot and the topics were bright inside the offices of YDOP! Actually, we have no idea how a topic can be &#8220;bright&#8221;, but it sure sounded like a good segue, didn&#8217;t it?<br />
<span id="more-1289"></span></p>
<h3>Would you like to see our menu?</h3>
<h4>Astrid Salim, Creative Director</h4>
<p><a rel="attachment wp-att-954" href="http://ydop.com/?attachment_id=954"><img class="alignright size-full wp-image-954" title="Creative Director Astrid Salim" src="http://ydop.com/wp-content/uploads/2010/05/Astrid.jpg" alt="Astrid Salim" width="112" height="162" /></a>Navigation menus are one of the most vital parts of a website. They need to be functional and easy to use, while not being an eyesore. So today, I shared the 2010 trends for website navigation menu from <a href="http://www.smashingmagazine.com/2010/01/04/showcase-of-modern-navigation-design-trends/">SmashingMagazine.com</a> with the team. Some of trends are:<br />
• Menus with 3-D elements &#8211; Who doesn&#8217;t like those menus that look like you can almost grab it? Be careful not to go overboard with it because it might ended up looking tacky.<br />
• Speech bubble menus &#8211; I think it&#8217;s overused nowadays. Although, used properly, it can make the design look fresh.<br />
• Menu items in rounded boxes &#8211; Rounded boxes are usually used as buttons on the website. And we love a button that changes its look when pressed, so it looks like an actual, physical button.<br />
• Menus with icons &#8211; I really love simple icons that come with the navigation menu. Visual elements can really help the users to navigate the website quickly. But be careful to keep the menu text readable.<br />
• Menus in unusual shapes &#8211; Navigation menus can be really interesting and eye-catching when they are in shape of sticky notes, stickers, labels, cards, pins, etc.</p>
<h3>Taking the pulse</h3>
<h4>Jeff Burkholder, Engineer/Analyst</h4>
<p><a rel="attachment wp-att-911" href="http://ydop.com/?attachment_id=911"><img class="alignright size-full wp-image-911" title="Analyst Jeff Burkholder" src="http://ydop.com/wp-content/uploads/2010/04/jeff-burkholder-mug.jpg" alt="Jeff Burkholder" width="130" height="178" /></a>I showed the assembled a site called <a href="http://rowfeeder.com">RowFeeder</a>, which tracks mentions of a word or phrase on Twitter and/or Facebook. The primary purpose of this is to keep tabs on what the social media sphere is saying about you and/or your product. And while there are a number of sites that perform this function, RowFeeder goes an extra mile by directly integrating its reports with Google Docs (they&#8217;re also exportable to Microsoft Excel), so that you don&#8217;t have to retype the data from some proprietary Flash-enhanced screen.</p>
<h3>Motivation and innovation</h3>
<h4>Steve Wolgemuth, Principal</h4>
<p><img class="alignright size-full wp-image-921" title="Internet Marketer Steve Wolgemuth" src="http://ydop.com/wp-content/uploads/2010/04/steve-wolgemuth-mug1.jpg" alt="Steve Wolgemuth" width="130" height="162" />Following Monday&#8217;s discussion about being innovative at YDOP, this Friday&#8217;s discussion was about motivation as it relates to innovation.  I began by reporting on a great interview I heard with Daniel H. Pink, author of <em>Drive, What Motivates Us: Not What You Think</em>. Pink uses research to argue that monetary incentive programs only show benefit to employees in &#8220;mechanical improvement.&#8221; In Sales, monetary incentives encouraged workers to &#8220;game&#8221; the system.  Most interesting to me was that monetary incentives actually worsened &#8220;insightful/conceptual&#8221; value from workers.  (Hmmm. Does it stand to reason that if I lower salaries, my team will come up with better ideas?  Risky hypothesis.)<br />
Three key motivators are autonomy, mastery and purpose. Self direction leads to engagement, but the most powerful motivators are clearly an employee&#8217;s sense of progress and self-improvement.  We went on to discuss how to develop an atmosphere that is safe for innovators, how to stimulate our innovative brains, and why creativity and innovative ideas are central to the value and survival of our cool company.</p>
<h3>Quick hits on social media</h3>
<h4>Daniel Klotz, Social Media Strategist</h4>
<p><a rel="attachment wp-att-913" href="http://ydop.com/?attachment_id=913"><img class="alignright size-full wp-image-913" title="Social Media Strategist Daniel Klotz" src="http://ydop.com/wp-content/uploads/2010/04/daniel-klotz-mug.jpg" alt="Daniel Klotz" width="130" height="174" /></a>I wanted to make sure the rest of the team was aware of several developments within the major social networks from the past few weeks:<br />
• Twitter now has its own &#8220;tweet this&#8221; button and now suggests users to follow<br />
• Facebook updated the layout of photo albums<br />
• MySpace revised its interface to look cleaner and bluer<br />
• Flowtown released a new map of the geography of social networks.<br />
I also introduced members of our team to the concept of unconferences and barcamps, which are events in which participants are far more empowered than in a traditional professional conference. One example is <a href="http://podcamppittsburgh.com/">Podcamp Pittsburgh</a>, where I&#8217;ve been honored with an invitation to present a session next month.<br />
Finally, I shared the theatrical trailer of the forthcoming movie <a href="http://trailers.apple.com/trailers/sony_pictures/thesocialnetwork/">&#8220;The Social Network,&#8221;</a> and its not-to-be-missed <a href="http://www.youtube.com/watch?v=putQn89TQzc">parody</a>.</p>
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		<title>Google Wave will change business</title>
		<link>http://ydop.com/google-wave-change-business/</link>
		<comments>http://ydop.com/google-wave-change-business/#comments</comments>
		<pubDate>Tue, 08 Dec 2009 14:35:27 +0000</pubDate>
		<dc:creator>Daniel Klotz</dc:creator>
				<category><![CDATA[social media]]></category>
		<category><![CDATA[document management]]></category>
		<category><![CDATA[e-mail]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Google Wave]]></category>
		<category><![CDATA[knowledge management]]></category>
		<category><![CDATA[project management]]></category>

		<guid isPermaLink="false">http://ydop.com/?p=793</guid>
		<description><![CDATA[Google Wave will impact project management, document management, wikis, and message boards. It will also remedy the nonsocial nature of e-mail.]]></description>
			<content:encoded><![CDATA[<p>At first (and, OK, for weeks after that), Google Wave is hard to understand. It&#8217;s difficult to figure out how to use Wave, and it&#8217;s even harder to imagine how it might be truly useful.<br />
<span id="more-793"></span></p>
<div id="attachment_803" class="wp-caption alignright" style="width: 220px"><a href="http://ydop.com/wp-content/uploads/2009/12/google-wave.jpg"><img class="size-full wp-image-803 " title="Google Wave logo" src="http://ydop.com/wp-content/uploads/2009/12/google-wave.jpg" alt="Google Wave" width="210" height="210" /></a><p class="wp-caption-text">Google Wave</p></div>
<p>At last night&#8217;s <a title="Lancaster technology network" href="http://www.meetup.com/New-Tech-Meetup-of-Central-PA/">Central PA New Tech Meetup</a>, I had the pleasure of facilitating a conversation about Google&#8217;s latest product with the brain trust of techies in the room, along with the meetup&#8217;s organizer, John Caddell. My goal was to get a feel from this group of fellow early adopters about what they like/dislike about Wave so far, and about what they see as the future implications of the technology.</p>
<p>Here are my takeaways on the question, Will Google Wave affect the way business is done?</p>
<p><strong>Google Wave will change project management.</strong> It&#8217;s clear that Wave is superbly suited for small project teams who need to collaborate on projects, often in real-time.</p>
<p><strong>Google Wave will change how we think about documents.</strong> Right now the paradigm within business is that a document is a document is a document. An after-action review, a set of product specs, an informal memo, and a legal contract are created, versioned, and stored in similar ways. The current way of thinking about, creating, and storing documents makes sense for things like contracts and records that are <em>meant</em> to become static. But that way of thinking is inadequate for documents about things like best practices, bios and CVs, and marketing research. Wave will prompt business to differentiate between &#8220;static documents&#8221; and &#8220;living documents.&#8221;</p>
<p><strong>Google wave is the wiki for the rest of us.</strong> Enterprises currently attempt to create &#8220;living documents&#8221; (and a management/storage system for them) by setting up internal wikis. The problem is, getting a wiki up and running—and more importantly, getting people to actually <em>use</em> it—is difficult at best. Compared to a wiki, Google Wave is fun. Even if Wave is not completely intuitive and simple, it&#8217;s more intuitive and simple than a wiki. The impact of Google Wave on knowledge management should not be underestimated.</p>
<p><strong>Google Wave reinvents the message board.</strong> Message boards, forums, and BBs have been falling out of favor throughout the past decade. They&#8217;re most alive in the tech community, but adoption within other sectors has fallen off. The similarity of a wave to a message board thread is close enough that Google Wave may make a good modern-day replacement for phpBB and other forum software.</p>
<p><strong>Google Wave makes messages more social.</strong> Including someone new in a wave is easy and doesn&#8217;t require introductions, unlike adding someone to a conversation taking place between multiple people via e-mail. Wave also allows newcomers to the conversation to catch up by watching how the wave evolved over time, using the (really cool) &#8220;playback&#8221; feature. What&#8217;s more, if you find yourself in a wave with a participant you weren&#8217;t connected with before, adding them to your contacts (and thus, to your personal network) is a breeze.</p>
<p>What do you think? Are these predictions pie in the sky? Are there other ways you see Wave impacting business processes in the near future?</p>
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